Privacy Policy

1. Information We Collect

We collect only the information necessary to provide and improve our grocery delivery and quick-commerce Services, in accordance with Google Play user-data policies.

a) Personal Information

• Name, email address, phone number, and delivery address for order fulfillment.
• Payment details such as UPI, wallet, or card information (processed securely through trusted third-party payment gateways; we do not store card numbers).
• Account information such as login credentials, authentication tokens, and profile details.

b) Non-Personal & Technical Information

• Device data (device model, OS version, app version, network information).
• Log and usage data (screens viewed, features used, order history, interaction patterns).
• Approximate or precise location data for order delivery and service availability (collected only when you grant permission).
• Advertising identifiers or analytics identifiers used to improve performance and prevent fraud.

c) Cookies & Tracking Technologies

We use cookies, local storage, and similar tools to enable essential features such as login persistence, personalized offers, and performance analytics.

2. How We Use Your Information

Your information is used strictly for legitimate and user-consented purposes, including:

• Processing and delivering your grocery orders.
• Communicating updates about orders, customer support, and promotions.
• Improving app performance, personalization, and user experience.
• Fraud prevention, security monitoring, and account protection.
• Compliance with applicable laws, regulations, and dispute resolution.

3. Sharing Your Information

We never sell your personal data. Your information may be shared only under these conditions:

• Service Providers: Delivery partners, payment processors, SMS/email providers, analytics tools, and customer support systems.
• Business Operations: Third-party logistics, packaging partners, or vendors fulfilling your order.
• Legal Requirements: When required to comply with a law, regulation, or legal request.
• Business Transfers: In case of merger, acquisition, or restructuring of our company.

All third parties handling your data follow strict confidentiality and data-protection obligations.

4. App Permissions

Our app may request the following permissions, each used only for its intended purpose:

• Location: To detect delivery availability and improve delivery accuracy.
• Camera: For QR-scanning or uploading documents when required.
• Storage/Media: To allow you to upload images (optional).
• Notifications: To send important order updates and alerts.

Permissions can be disabled anytime in your device settings, though some features may become unavailable.

5. Data Security

We use encryption, authentication tools, secure servers, and industry-standard practices to protect your information. Despite our efforts, no digital transmission or storage system is completely immune to breaches.

6. Data Retention & Account Deletion

Your data is retained only for as long as necessary to provide our Services or as required by law. Users may request full account deletion, after which personal data is permanently removed except where legally required to be retained (such as transaction records).

7. Your Rights

You may exercise the following rights:

• Access, update, or correct your personal information from the app settings.
• Request deletion of your account and associated data.
• Opt out of marketing communications.
• Withdraw consent for location or other permissions at any time.

To submit a request, email us at privacy@adbhog.com.

8. Children’s Privacy

Our Services are intended for users above 13 years of age. We do not knowingly collect personal data from children. If such data is accidentally collected, it will be deleted promptly.

9. Third-Party Links & SDKs

Our Services may contain links to third-party websites or integrate third-party SDKs (e.g., analytics, payment). These providers have their own privacy practices, and we encourage reviewing their policies before using related features.

10. Policy Updates

We may update this Privacy Policy as our practices evolve or as required by law. Updated versions will be posted with a revised Effective Date at the top. Continued use of our Services signifies acceptance of the updated policy.